Doody 图书评论
The book is intended to describe the knowledge and skills needed by the medical office manager. The book is intended to give detailed guidance on technical and administrative skills, personnel management, communication, legal aspects, and other issues related to managing a medical office. The audience is primarily the business manager or medical office manager. The book could also be used for medical assisting students interested in administrative positions. The author is described as a medical office manager and a healthcare consultant with more than 20 years of experience. The 15 chapters cover technical and administrative subjects. Sample consent forms, letters, and policies and procedures are included. The author uses ^^Manager Alerts^^ to point out potential pitfalls and how to avoid them. Other helpful tips ^^From the Author's Notebook^^ describe how to handle a variety of office problems. Three appendixes contain abbreviations and symbols used in medicine. A glossary of m edical and administrative terms is included and a sample employee pension plan booklet is included. The author does a very good job of providing medical office managers with a lot of information that could make their jobs easier. In the preface, the author states she wants to provide the manager with instant necessary knowledge for immediate use. It appears the author has been successful. LouAnn Schraffenberger, MBA, RRA(Univ of Illinois at Chicago School of Biomed & Health Info Mgmt). Copyright 2001, Doody Publishing