Communication skills for the health care professional : concepts and techniques

This textbook provides the kind of comprehensive and in-depth preparation your students need to communicate optimally with patients, families, and fellow providers. Combining principles and practical applications, this text shows students how to apply communication techniques to patient care. It contains specific examples from many health care disciplines and is appropriate for all students in medicine, nursing, pharmacy, dentistry, and other allied health professions. Complete with chapter objectives, real-life examples and sample dialogue, and a glossary defining over 100 words and terms essential to the field of communication.

Doody 图书评论

This book succeeds in presenting "communication knowledge and skills relevant for health care professionals." It includes skills for communicating with patients, families, and other professionals. A strength is the content on the neurophysiological bases for disturbed perceptions, processing, and communications. It crosses many disciplines by including how communication is impacted by stress, anxiety, coping, crisis, chronic illnesses, life-threatening illnesses, denial, and other behaviors It is helpful that the book gives clinical examples for patients in a variety of settings and conveys that psychiatric patients are not the only patients with dysfunctional communication. The content focusing on group work, conflict resolution, and negotiation is critical for working within today's complex healthcare systems. Even more space devoted to this area would be desirable. Given shortened in-patient stays, there is a great need for communicating with the family members who will care f or the patients at home. More depth in this area would be helpful. The sections of the book focusing on health promotion, therapeutic alliances, ethics, patient rights, and legal issues are very useful. This book would be an excellent foundation for psychiatric nursing courses in BSN programs because of its depth and scope on factors influencing communications. After reading this book, students would more readily understand the dysfunctional communications of patients experiencing psychiatric disorders. A suggestion is to include in this book, or in an instructor's manual, in-class communication exercises, teaching suggestions/aids, and student worksheets. One problem area is the content on the stages of the patient-professional relationship. It still implies an ongoing relationship rather than short-term encounters. Practitioners may have this luxury, but students need to know that even brief encounters can be therapeutic and fit into an overall plan of care. Lee Schwecke, BSN, M SN, EdD(Indiana University School of Nursing). Copyright 2001, Doody Publishing

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Doody 图书评论