Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction

Title:

Zapp! : the lightning of empowerment : how to improve productivity, quality, and employee satisfaction

Author:

Byham, William C.

Publication Information:

New York : Ballantine Books, 1992, c1988.

Format:

Books

Carrier Type:

ix, 191 p. : ill. ; 21 cm.

Subject Term:

Communication in management.

Interpersonal relations.

Communication.

Motivation.

Personnel Management.

Added Author:

Cox, Jeff, 1951-

ISBN:

9780449907054

Available:*

Library	Material Type	Call Number	Child Count	Shelf Location	Status	Item Holds
Searching... Science	Book	658.314 B992Z	1	Stacks	Searching... Unknown	Searching... Unavailable
Searching... Science	Book	GCMAIN 658.314 B993Z	1	Stacks	Searching... Unknown	Searching... Unavailable

Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.

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